Great work gets buried in project admin.

Client feedback arrives in email. Briefs need routing. Deadlines get missed in threads. This+that automates the coordination layer so your team's time goes to the work that actually matters.

Managing multiple client accounts means constant context switching

Feedback scattered across channels

A client sends revision notes by email. Another sends them via Slack. A third calls and then follows up in writing. Tracking what's been addressed — and what hasn't — falls on your account manager.

Project handoffs done manually

A brief arrives. Someone forwards it to the right team lead. Someone else creates the Slack channel. Someone tracks whether the kickoff got scheduled. Every step is a manual task waiting to be dropped.

Deadlines buried in email threads

The deliverable due date was mentioned in an email three weeks ago. The designer never saw it. The account manager assumed someone else had flagged it. Now it's tomorrow.

Onboarding new clients takes too long

Every new client engagement requires the same set of setup tasks: brand asset collection, tool access, kickoff scheduling, team introductions. Done manually, it takes days instead of hours.

Route work automatically and keep every client account moving

Feedback routed to the right person

When a client emails creative feedback, this+that creates a task for the designer, tags the project, and threads it into the right Slack channel — without anyone forwarding anything.

Brief routing by client name

New briefs are detected in email and routed to the right team lead on Slack based on the client name — no manual triage, no missed handoffs.

Deadline escalation before it's too late

If a deliverable deadline is within 48 hours and the task isn't marked done, the account manager gets an automatic escalation alert on Slack.

Weekly client status updates on autopilot

Every Friday, each client receives a summary of completed and in-progress work for the week — drafted automatically from your project data and sent for review before it goes out.

Automations built for how agencies actually operate

Describe what you need in plain English. These are the kinds of workflows agencies set up in minutes.

"When a client emails creative feedback, create a task for the designer and tag the project in Slack"
"Route new briefs from email to the right team lead on Slack based on the client name"
"If a deliverable deadline is within 48 hours and the task isn't marked done, escalate to the account manager"
"Every Friday, draft a weekly status update for each active client summarizing completed and in-progress work"
"When a new client contract is signed, create onboarding tasks for account setup, brand asset collection, and kickoff scheduling"
"If a client email goes unread by the account manager for more than 4 hours during business hours, send a Slack reminder"

Project management tools track tasks. this+that moves them forward.

Agencies already use project management tools. The problem is that getting work into those tools still requires a person — someone to read the email, create the task, assign it, and notify the team. This+that handles that translation layer automatically. When a brief arrives, the tasks are created. When feedback comes in, it's routed. When a deadline approaches with work still open, someone gets notified. The system runs without a project manager babysitting it.

See what's slowing your team down. Right now.

Connect your inbox and see exactly which client threads need action, which handoffs are stuck, and which deadlines are at risk — in under 2 minutes.