You're the human router. Here's how to change that.
Procurement approvals. Vendor follow-ups. Compliance deadlines. Internal requests from every department. this+that extracts every action item, escalates what's stalling, and handles the routine routing — so you can focus on process improvement and the strategic work that actually moves the company forward.
Operations is a cross-functional inbox problem
Approval requests
Purchase orders, vendor contracts, expense sign-offs — every department waiting on you to act before they can move forward.
Vendor management
Follow-up emails with no response. Invoices unacknowledged. Contracts up for renewal with deadlines buried in email threads from 3 months ago.
Internal requests
IT tickets, facilities requests, HR approvals, finance queries. All arriving as unstructured email — no priority, no routing, no SLA.
Compliance and deadlines
Regulatory filings, audit responses, policy renewals. Low frequency, high consequence. Exactly the things that get buried in a noisy inbox.
One view across every department's open work
Action items extracted from every channel
Procurement emails, Slack threads, vendor messages — DoBox finds the tasks without manual entry, so nothing falls through.
Urgency surfaced automatically
Overdue vendor payments and stalled approvals rise to the top. Routine noise stays out of the way until you're ready for it.
Assign and track across teams
Delegate requests to the right department head directly from the task view — no spreadsheet tracker, no forwarding chain.
Source context always attached
Every task links back to the original message. When a vendor dispute needs background, it's one click away.
Routine ops work that no longer needs you
These are the kinds of workflows you can describe in plain English and have running in minutes.
When routine work routes itself, you can spend your time on the operations work that actually requires judgment.
Email clients help you triage. Project tools help you track. But neither one routes an IT request to Jira, notifies the requester, and archives the original thread — automatically, triggered by the email itself. this+that does that. The hours you reclaim from manual routing are the hours you get back for process improvement, vendor strategy, and the cross-functional initiatives that only an ops leader can drive.
See what this+that can do with your inbox.
Connect your inbox and see the actions, routing patterns, and workflows inside — in under 2 minutes. No signup required.