productivity

Chaser Review 2026: The Slack Task App, Its Pricing, and Who It Fits

this+that team
Chaser Review 2026: The Slack Task App, Its Pricing, and Who It Fits

There are two products called Chaser. This review is about trychaser.com, the Toronto company whose product is task and project management inside Slack. The other one, chaserhq.com, chases overdue invoices for finance teams, and it owns most of the search results for the name.

The Slack one left beta on June 25, 2026 and almost nothing independent has been written about it since. What follows is what it does, what a seat actually costs once you work through the plans, and where it stops.

We build this+that, which turns messages into tracked work across every channel a team uses, so we have an interest here. Everything below is sourced from Chaser’s own site, FAQ and founder. The comparison with us is one section near the end.

Key takeaways

  • It lives entirely inside Slack. No second app, no new login. Chaser advertises “4x higher adoption vs other tools” without saying which tools or how adoption was measured, so read the number as marketing. The reasoning under it holds up anyway: task managers usually fail on adoption, not features.
  • Chaser advertises “500,000+ users”, but the number of paying customers is different. Co-founder Josh Martow’s own LinkedIn puts it at “over 175 companies on paid plans, with 1,200+ daily active users and net dollar retention above 115%.” Both figures are real. One is beta reach and one is the business.
  • The cheapest-looking plan is often the most expensive. Full Workspace is $7 a seat but has to cover every member of your Slack workspace, so it only beats the $11 per-seat annual rate once more than about two thirds of your workspace is actually using it.
  • Chaser never stores your Slack messages, by design. That is a genuine privacy position, and it sits alongside the thing that actually defines the product: every task is created deliberately, by a person, an automation or an AI agent that was asked.
  • They hold SOC 2 Type 2, monitored by Vanta and audited by an independent CPA firm, and they authenticate through Slack so there is no new password.

What Chaser is and how it works

Chaser started in 2021 as a tool that chased teammates for status updates, which is where the name comes from. Chaser ran an open beta from 2024 and launched properly on June 25, 2026 alongside a native MCP integration for Claude.

Tasks are created, assigned and completed in Slack itself: in any channel, any DM, any thread. There is a dashboard embedded in Slack rather than on a separate site, so the whole loop stays in one window. The task feature set is mature and in places better than newer products: repeating tasks, checklist templates, group assignment, round robin queues, volunteer requests, tags, custom statuses, time tracking, a calendar view with Google Calendar sync, and team reporting.

Around it sit an open API, webhooks, Zapier for 5,000 or so other tools, a browser extension, and the MCP server, which lets Claude or ChatGPT create tasks, assign them, check status and run reports.

Most project management tools are abandoned rather than outgrown, and the abandonment happens because using them means leaving the conversation. Removing that step is a real answer to a real problem, and their retention number suggests it works on the teams that buy it.

The two sets of numbers

Chaser’s homepage leads with “500,000+ Chaser users” across “1,000+ companies”, plus “98.7% of tasks get done”.

The founder’s own LinkedIn describes the commercial side differently: since the start of 2025 Chaser has “grown 23x to over 175 companies on paid plans, with 1,200+ daily active users and net dollar retention above 115%.”

Both are true, but they measure different things. Half a million people were reachable through a free beta that ran for two years. A hundred and seventy-five companies pay. Net dollar retention above 115% is the figure that matters most of the three, because it says the teams that do buy expand rather than churn, which is the strongest available evidence that the in-Slack bet holds up in daily use.

If you are evaluating them as a vendor, this is a small, apparently unfunded company with a young paid business, not a 500,000-customer incumbent.

What it costs, and the plan that looks cheaper than it is

Three ways to buy, all with identical features:

  • $16 per seat per month, billed monthly
  • $11 per seat per month, billed annually
  • $7 per seat per month on Full Workspace, billed annually

The trial is 14 days with no card. Single-channel guests and external connections are free on every plan. Registered nonprofits get 50% off for life. Seats can be reassigned at no cost.

Full Workspace is marked most popular and is the one to think about, because “everyone in Slack gets a seat” is a requirement rather than a benefit. You buy a seat for every member of the workspace, including the people who will never open it.

The math: Full Workspace costs $7 times your whole workspace. Per-seat annual costs $11 times the people who use it. They break even when roughly 64% of your workspace is on Chaser. Below that, per-seat is cheaper. A 60-person Slack with 15 real users pays $420 a month on Full Workspace and $165 on per-seat annual.

Since seats reassign free, the per-seat plan is the logical starting point for most teams, and Full Workspace is worth it when adoption is genuinely company-wide.

What Chaser does not do

From Chaser’s own FAQ: “Chaser never stores your Slack messages.”

That is a good privacy posture, and it is a claim about retention rather than about processing. A product can read a message as it arrives and keep only what it derives from it.

What defines the boundary is what Chaser describes itself doing. Tasks arrive because a person created one, an automation fired through Zapier or a webhook, or an AI agent was asked to make one. Nothing in their materials describes work being noticed without somebody asking, and their own framing, turning the messages teams already send into tracked tasks, is about making capture easy rather than automatic.

The MCP integration is often described as making Chaser AI-powered. What it does is let an assistant act on Chaser when instructed. Ask Claude to create a task and it will. That is a convenience on the input side rather than a change in what starts the work.

The second boundary is the obvious one: Slack. Whatever arrives outside Slack is invisible to Chaser. For most companies the requests with money attached, from clients, suppliers and candidates, arrive by email.

Who Chaser fits

Teams whose work genuinely starts and finishes in Slack. Internal teams, engineering groups, operations teams coordinating with each other. If the conversation and the work are the same thing, Chaser is well built for it and will be useful the day you install it.

Teams that have already abandoned a task manager. The specific failure Chaser solves is people not opening the tool. If your last attempt died that way, the diagnosis is right.

Teams that want follow-up handled. Automatic chasing for status updates is the original feature and still the most distinctive one.

Where it fits less well: companies whose inbound arrives by email, teams on Microsoft Teams rather than Slack, and anyone who wants work captured without somebody remembering to capture it.

Who starts the work

As promised, the part where we have a stake. Chaser and this+that both turn conversations into tracked work, and the difference is who does the turning.

In Chaser, a person or an agent decides a message is a task and makes one. In this+that, the message arriving is what starts it: it reads Gmail, Outlook, Slack, Microsoft Teams, Google Chat, and WhatsApp Business, extracts the commitments and requests inside them into assigned tasks without being asked, and runs workflows based on operating knowledge stored in the company’s brain. Email is a first-class channel rather than a gap.

Chaser is also more mature than we are on pure task structure, and honest about being one thing done well. They are ahead of us on compliance too: they hold SOC 2 Type 2, and we hold SOC 2 Type I as of July 31, 2026 with Type II underway. A fuller side-by-side covers channels, security and pricing.

Frequently asked questions

Is Chaser the invoice chasing software? No. That is Chaser at chaserhq.com, an accounts receivable automation product for finance teams. The Slack task manager reviewed here is at trychaser.com. The two companies are unrelated.

Does Chaser work with Microsoft Teams? No. Chaser is Slack only, and its own materials describe no other chat platform.

Does Chaser read my Slack messages? It states it never stores them. Tasks are created deliberately, by a person, an automation or an AI agent through its MCP integration.

How much does Chaser cost? $16 per seat monthly, $11 per seat billed annually, or $7 per seat on Full Workspace, which is annual only and has to cover everyone in your Slack workspace. All plans have the same features. Prices checked August 12, 2026.

Is Chaser secure enough for a company? It is SOC 2 Type 2 compliant, monitored by Vanta, and audited by an independent CPA firm. It authenticates through Slack, so it adds no new password.