Telegram, handled like email.
Operator-driven teams across Eastern Europe, the Middle East, Southeast Asia, and parts of Latin America run their internal coordination, vendor relationships, and customer conversations on Telegram. this+that reads Telegram messages alongside email and chat, extracts the work hiding in them, and runs workflows triggered by what arrives. One unified inbox, Telegram included.
Connect a Telegram account or bot, choose the chats to monitor
this+that connects to Telegram through the official Telegram Bot API or a linked user account, depending on how you use Telegram for work. You choose which chats, channels, and direct messages we monitor. We extract messages, attachments, and metadata into the same unified inbox as your email and other channels. You can disconnect any account or chat from Telegram or from this+that at any time.
Workflows triggered by Telegram messages
Describe the workflow in plain language. this+that handles the routing, whether work starts in Telegram, email, or both.
"When a vendor sends a Telegram message about an order, create a DoBox task and notify the operations lead"
Vendor coordination on Telegram becomes structured work. Tasks land in the same DoBox as everything else, with the original chat attached.
"If a Telegram message mentions invoice or payment, create a task and email the finance team"
Payment-related Telegram threads route to finance automatically with full context.
"When a customer DMs us on Telegram asking about pricing, draft a reply with the price and a link"
Common product and pricing questions get an AI-drafted response grounded in your team brain. You review and send, or let the workflow send if you have approved that pattern.
"Every Monday morning, summarize last week's open Telegram threads for the team"
Catch missed conversations and keep response times tight across the channels your customers and vendors actually use.
"If a Telegram channel post mentions our brand, add it to a competitive intelligence page in the Brain"
Social listening through Telegram channels. Every signal compounds into a searchable page rather than fading after the moment.
"When a partner sends a Telegram message about a deliverable, add a tracked task with the due date in DoBox"
Partner commitments captured the moment they are made, no manual logging.
Commitments extracted from Telegram chats and channels
Telegram messages scanned for tasks
DoBox reads monitored Telegram chats, channels, and direct messages and extracts requests, follow-ups, and commitments, alongside everything from email. One task view for every channel work arrives on.
Operator-team-ready
Telegram is where logistics, supply chain, vendor relationships, and customer support actually happen for a lot of companies. DoBox makes that work visible without forcing anyone to move out of Telegram.
Chats, channels, and DMs
Monitor entire chats, specific channels, or direct messages. DoBox extracts commitments from wherever work gets discussed.
Source context stays attached
Every task extracted from Telegram links back to the original message. When it is time to follow up, the full conversation is one click away.
Telegram alongside email, Slack, and your CRM
Telegram is most powerful when it lives in the same inbox as your email and other channels, not in a separate app you have to remember to open. Connect this+that to Gmail or Outlook plus Telegram and conversations from both flow into one stream. Add HubSpot via MCP and a vendor order that starts on Telegram becomes a contact and a deal in your CRM; a customer support thread becomes a tracked task in DoBox.
See what's hiding in your Telegram chats
Connect Telegram alongside your email to get a free analysis of the tasks and workflows waiting in your messages.
Free during beta · No credit card required