You wear every hat, with no admin staff behind you
Plumbers, electricians, contractors, and other trade businesses run sales, support, billing, and scheduling out of one inbox, and there's no one to triage it for them. this+that handles the follow-through automatically so nothing slips between jobs.
Your inbox is running your business, and you're doing it alone
Everything funnels through one inbox. A new lead lands two messages above a payment that's gone quiet, which sits just under a note from a supplier and a question from a customer who needs an answer today. Each one wants a different kind of response from you, and there's no front desk to sort them first.
So you check it between jobs. A quote comes in while you're on site, and three hours later you finally see it, by which point the customer has already called your competitor. Meanwhile an invoice you sent 35 days ago still hasn't been paid. You meant to follow up, but it's buried under 80 newer messages, sitting next to client mail, supplier mail, employee mail, and spam that all look about the same in the list. Just finding this morning's urgent request is its own small chore before the real work even starts.
The follow-through happens whether or not you're at a desk
You stay on the tools while this+that works the inbox. The moment a quote request or new customer inquiry lands, DoBox pulls it out of email with a deadline attached, so it can't drop off the list while you're out on a job. Anything mentioning "emergency" or "urgent" is treated differently again: it jumps to the front of your view and fires a Slack notification, which is what gets you on site rather than reading about it three hours later. Overdue invoices get the same kind of attention, flagged automatically with a follow-up email already drafted, so getting paid stops depending on whether you remembered to chase.
Supplier mail is quieter work, and this+that does it without being asked. A price change or a delivery confirmation is filed to the right folder and flagged for review, waiting for you instead of waiting on you. There's no rule you built and now have to babysit. You tell it what matters once, in plain words, and it keeps doing that across every channel you've connected.
Automations built for how contractors and trades actually work
You describe what you need in plain English, and this+that sets it up and runs it. These are the kind of things trade businesses ask it for, typed exactly the way you would say them out loud.
An admin assistant that costs less than one hour of your time per month
Hiring an office admin costs thousands a month. Gmail filters are cheaper, but they only move messages around; they have no idea what those messages mean. this+that reads each email, works out what it's actually asking for, and takes the right action on its own. That might mean drafting the follow-up, opening a task, or firing the notification that gets you on site before the customer gives up. You get the leverage of an EA at a fraction of the cost, and there's no rule set to keep maintaining.
See what's already in your inbox
Connect your inbox and it will surface the quotes, the unpaid invoices, and anything marked urgent that's waiting on you. Takes under 2 minutes, and there's no signup to do it.