Where you configure your work, and where work arrives as messages.
ClickUp is where teams build one configurable system to run every project: custom statuses, 15+ views, custom fields, dashboards, and goals. this+that turns the messages your team already gets across Gmail, Outlook, Slack, Google Chat, and Telegram into tracked, assignable tasks, then runs the follow-through. Different jobs. Plenty of teams run both.
Configurable project management, or the inbox-to-task flow
Start with what ClickUp is for. It is one of the most configurable work platforms on the market, and it earns that: custom statuses and workflows you shape per team, more than fifteen views of the same work (list, board, Gantt, calendar, timeline, mind maps), custom fields, dashboards, docs and whiteboards, automations, goals, and ClickUp Brain on top. A team that wants one system it can mold to run every project will be happy there. this+that answers a different question. Most of your real work never gets entered into a system; it arrives as a sentence in an email or a Slack thread and then waits to be forgotten. DoBox reads Gmail, Outlook, Slack, Google Chat, and Telegram, pulls the requests, commitments, and deadlines out of those messages, and files them as assignable team tasks, with workflows handling what comes next. The trade is real. DoBox carries far less project structure than ClickUp: tasks are open or resolved, full stop, with no custom statuses, custom fields, dependencies, or alternate views. We are not trying to out-configure ClickUp. We are trying to make sure the asks that land in chat and email all day get captured and owned rather than lost. Run both, and they slot together neatly, with a workflow writing to ClickUp over MCP whenever you want the two linked.
Feature by feature
How the two products compare across the things that matter most.
| Topic | ClickUp | this+that |
|---|---|---|
| Core use case | Build one configurable system to plan and track all your projects: custom statuses, views, fields, and dashboards shaped to your process. | Turn the messages your team already gets into tracked, assignable tasks, and automate the follow-through. |
| Where tasks come from | You create them: tasks and subtasks entered by hand, imported, or generated from forms and automations. | Auto-created from incoming messages across every channel, or added manually. The inbox is the source of the work. |
| Project structure | Deep and configurable. Custom statuses and workflows, subtasks, dependencies, and custom fields. Built to be molded to any process. | Lighter by design. Shared lists with priorities, due dates, labels, checklists, and comments. Status is open or resolved. |
| Views | 15+ views of the same work: list, board, Gantt, calendar, timeline, mind maps, and more. A core strength. | Shared task lists in DoBox. No board, Gantt, timeline, or mind map views. |
| Custom fields & dependencies | Custom fields across many types, plus task dependencies and relationships. A central part of the product. | Not available. No custom fields, no dependencies, no portfolios or goals tracking. |
| Assignment | Assignees and watchers per task, with workload views to balance capacity across a team. | Assign teammates to any task; add, remove, or reassign. Multiple participants, due dates, and priorities, in a shared view. |
| Channels & inbox | Not a messaging client. Has its own chat and integrates with email and Slack to create or update tasks. | A universal inbox across Gmail, Outlook, Slack, Google Chat, and Telegram. WhatsApp, Instagram, and FB Messenger coming soon. |
| Automation | A mature automation builder: trigger and action rules on status changes, due dates, and field updates, plus AI-built automations. | Plain-language workflows triggered by your messages: 32 action types, conditional logic, loops, sub-agents, and MCP tool connections. |
| Integrations | A large integration catalog: Slack, Google Drive, GitHub, and many more, plus an API. | Open MCP. Connect HubSpot, GitHub, Jira, Notion, or any MCP-compatible tool as a workflow step, including a ClickUp MCP integration. |
| AI | ClickUp Brain answers questions, generates content, and builds automations across your workspace. A paid add-on on top of your plan. | AI runs through the whole product: tasks pulled from messages, workflows that act, and a brain that grounds what the AI does. |
| Knowledge layer | Docs, whiteboards, and goals live inside the workspace alongside tasks and dashboards. | The Brain: shareable and publishable knowledge pages with version history and a live booking widget that ground the AI. Auto-update from messages is coming, not live yet. |
| Reporting | Custom dashboards and goals that update from tasks and activity. Built to track KPIs across a team. | Not a reporting product. DoBox is a working task surface, not a portfolio dashboard. |
| Security | SOC 2 and enterprise controls, with more on the Enterprise tier. | AWS Bedrock for inference (data stays in AWS, not used to train), AWS-managed encryption, SOC 2 in progress. |
| Pricing | Free Forever; Unlimited $7/user/mo and Business $12/user/mo (billed annually); Enterprise custom. ClickUp Brain is a paid add-on. | Free during beta. $20/user/mo for teams at launch ($17 annual). |
- Configurability runs deep. Custom statuses and workflows let a team bend the system to fit how it actually works, instead of bending the team to the tool.
- One body of work, fifteen-plus ways to see it: list, board, Gantt, calendar, timeline, mind map.
- Custom fields and dependencies. A task can carry stage, cost, or owner, and link to whatever it waits on, which is the kind of structure a complex program lives or dies on.
- Dashboards and goals turn tasks and activity into the KPIs a whole team watches, and docs, whiteboards, and chat share that same workspace so planning sits next to execution.
- A mature automation builder, with ClickUp Brain to draft the rules from plain English, plus the settled-product comforts of a huge integration catalog and SOC 2 today.
- Tasks come from your messages. DoBox reads Gmail, Outlook, Slack, Google Chat, and Telegram, then turns the requests and commitments it finds into tracked work on its own.
- No project to set up first. The ask buried in a Friday email gets captured because the work surfaces by itself.
- Home base is a universal inbox, not a system you switch into.
- Workflows fire off the messages themselves: 32 action types, conditional logic, loops, and sub-agents running unattended, all described in plain language.
- Want the two connected? A workflow writes to ClickUp over MCP.
- Built for a team to share, with assignment, reassignment, priorities, due dates, labels, and checklists on every list.
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