An agent you forward to vs an inbox that reads itself.
Carly is a smart email-native assistant. You CC it on a thread, forward a messy conversation, or text it a screenshot, and it handles the triage, drafting, scheduling, and CRM work. this+that comes at the same problem from the other side: it reads everything that already landed across every channel your team works in, pulls out the real work, and runs the follow-through, with no forwarding step at all.
A hand-it-the-work agent vs an ambient team inbox
Carly does real things well. It is genuinely email-native: CC it, forward it, or text it, and it triages, labels, drafts, schedules, enriches leads, and does research. You can build several specialized AI employees, each with its own email address, memory, and personality, and connect them to 100+ tools. It is a clever, broad product. The difference is who starts the work. Carly works when you hand it something: a thread you CC, a conversation you forward, a screenshot you text. this+that works on what already arrived. It reads Gmail, Outlook, Slack, Google Chat, and Telegram as one stream, extracts the requests, decisions, commitments, and deadlines buried in those messages, and turns them into shared team tasks in DoBox, workflows that handle the follow-through, and a brain that grounds every draft and answer. Carly connects to task tools like Asana and Linear. this+that is the task surface. If your team needs work to leave one person’s inbox and become tracked, assigned, and automated without anyone forwarding a thing, that is the distinction that matters.
Feature by feature
How the two products compare across the things that matter most.
| Topic | Carly | this+that |
|---|---|---|
| Who starts the work | You do. CC, forward, or text Carly something and it acts on what you handed it. | The inbox does. this+that works on what already arrived, so nothing needs forwarding. |
| Core model | Several AI employees, each with its own email address, memory, and personality. | One assistant across three pillars: DoBox tasks, Workflows, and a shared Brain. |
| Channels read | Email-native. Reachable by email, SMS, WhatsApp, a web chat, and a Gmail Chrome extension. | Gmail, Outlook, Slack, Google Chat, and Telegram read as one stream. WhatsApp, Instagram, and Messenger coming soon. No SMS today. |
| Task management | Turns mail into tasks and meetings, and connects out to task tools like Asana, Linear, ClickUp, and Monday. | DoBox is the native task surface: tasks auto-created from messages, shared team lists, assignment, due dates, priorities, labels, checklists, and comments. |
| Team assignment | Organized around your AI employees and their inboxes. Routing to teammates happens in the tools it connects to. | Assign extracted work to specific teammates, reassign it, set priorities and due dates, and track it in shared lists. |
| Workflow automation | Free Zapier-style workflows, plus agents that act on the threads and messages you send them. | Plain-language workflows triggered by your messages: 32 action types, conditional logic, loops, sub-agents, and MCP tool connections. |
| Knowledge layer | Each AI employee keeps its own memory and instructions. | A shared Brain with version history grounds every draft, answer, and workflow. Auto-updating from your messages is coming. |
| AI drafting | Drafts and sends replies from the threads you CC or forward. A real strength. | AI draft replies and emails, interactively and as a workflow action, grounded in the Brain. |
| Scheduling | Strong scheduling: checks availability, proposes times, sends invites, reschedules, and turns mail or screenshots into events. | Calendar actions as workflow steps: create, RSVP, reschedule, and manage attendees across Google and Outlook calendars. |
| Integrations | Broad: 100+ tools including HubSpot, Salesforce, Slack, Teams, Asana, Linear, ClickUp, and Monday. A real strength. | HubSpot and any MCP-compatible tool through the open MCP standard, connected as workflow steps. |
| Built for | Individuals and small teams who want delegated email, scheduling, and CRM work by handing threads to an agent. | Teams that need incoming work tracked, assigned, and automated as a shared surface. |
| Security | Not independently verified here. | OAuth connections, inference on AWS with no training on your data, and SOC 2 in progress. Not yet certified. |
| Pricing | From $19 / month, with free Zapier-style workflows and AI agents on higher tiers. | Free during beta. Paid plans the old-fashioned way later. |
- It is genuinely email-native. CC it, forward it, or text it a screenshot, and it acts on exactly what you handed over.
- You can reach it by SMS and WhatsApp and text it from your phone. this+that has no SMS today.
- The build-your-own-employee model is clever: several specialized agents, each with its own email address, memory, and personality.
- Its integration catalog is broad, 100+ tools deep, including Salesforce, HubSpot, Asana, Linear, ClickUp, and Monday.
- Scheduling is a real strength. It turns emails, texts, or screenshots into meetings and handles the back-and-forth.
- Lead enrichment and research come built in, which helps for sales and recruiting.
- Even before you add a paid AI agent, the Zapier-style workflows are free.
- There is no forwarding step. this+that reads what already arrived across Gmail, Outlook, Slack, Google Chat, and Telegram.
- DoBox is a native team task surface rather than a connection out to Asana or Linear, with assignment, due dates, priorities, labels, checklists, and comments.
- Extracted work can be assigned to a specific teammate and reassigned, so it leaves one person’s inbox.
- Describe a process in plain language and workflows run it: 32 action types, conditional logic, loops, sub-agents, and MCP connections.
- Every draft, answer, and workflow is grounded in a shared Brain with version history.
- It was built as a team product from the start, one assistant over every connected channel.
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